DUTY MANAGER CCBSA BLOEMFONTEIN

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1 x Grade A DUTY MANAGER

The above position is vacant at Bloemfontein, reporting to the CCBSA Site Manager. The Duty Manager will be responsible for overseeing the day-to-day operations of the workforce, ensuring that employees are performing their duties efficiently and effectively.

Minimum Requirements:

• Matric certificate, or Grade 11, PSIRA Grade A registration and accreditation.
• At least 3 years’ experience in the security industry
• People management experience.
• Administration, interpersonal communication, and client liaison skills are required.
• Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
• Fluent in Afrikaans and English.
• Fully computer literate (Outlook, Excel, Word, What’s App) and can work their way around and understand when being taught how to use other software programs
• Must be Medically Fit
• Must be able to work shifts
• Pass polygraph test quarterly
• Clear criminal record
• Must able to write reports and incidents

Key Performance Areas: (not totally inclusive):

• Knowledge of Fidelity standard operating procedures
• Knowledge of firearms
• Supervisor knowledge & experience
• Work under pressure (comply to minimum targets (Speed)
• Ensuring Standard Operational Procedures are adhere to at all times.
• Ensure all relevant documentation is complete / neat and filed.
• Supervise, lead, and support security officers on duty.
• Conduct site patrols, inspections, and spot checks.
• Ensure posts are properly posted according to the roster.
• Monitor access control, CCTV operations, and guard performance.
• Respond to incidents, alarms, and emergencies promptly.
• Collect, complete and deliver posting sheets as and when needed.
• Accident prevention and reporting
• Carry out Security drills and maintain security awareness
• Take preventive actions towards any suspicious activity
• Liaise with clients and all staff and specifically Management

Behavioural Competencies:

• Critical Thinking
• Self-discipline
• Active Listening
• Complex problem solving
• Social Perceptiveness
• Good communication, planning and organizing skills.
• Ability to work independently and with own initiative.

We reserve the right not to make an appointment to any advertised position.
Whilst preference is given to existing employees at all times and the choice made purely on merit, Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported in the FSG team.
Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
E and OE

Fidelity Services Group is hiring for this full-time position in Bloemfontein.

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Full-time positions like this one are ideal for building real-world experience. Even if you don't meet every requirement, applying shows initiative — and many employers value attitude over experience for entry-level roles.

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