Role Overview

Responsibilities

Sales & Customer Experience Management:

Drive sales through the implementation of customer experience processes to meet customer service standards and achieve sales targets.
Meet customer service standards and achieve sales targets. This includes new account/membership targets.
Maintain floor housekeeping and visual merchandise standards.

Team Management:

Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values.
Provide ongoing coaching & mentoring to enable and up-skill store associates.

Stock Management:

Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
Monitor and manage stock levels through defined processes to mitigate risks and ensure adequate stock on hand.
Oversee the general maintenance of the stockroom to meet housekeeping standards.

Risk Management:

Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security etc.)
Ensure and enforce overall compliance to policies and procedures.

Requirements

Grade 12.
2 to 3 years' experience in retail supervisory capacity.
Knowledge on sales & service management.
Proficiency in MS Office.
Effective Communication skills.
Business understanding of retail trade, brand, customer & product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.

About Mr Price Group

Mr Price Group is hiring for this full-time position in Johannesburg.

See all 176 jobs at Mr Price Group →

Why This Is Good for Starters

Full-time positions like this one are ideal for building real-world experience. Even if you don't meet every requirement, applying shows initiative — and many employers value attitude over experience for entry-level roles.