Manager General Merchandise

It's fun to work in a company where people truly BELIEVE in what they're doing!

Minimum requirements

Matric / Grade 12
2 – 4 years' retail experience
Managerial experience advantageous

Competencies

Communication  
Controls, quality & standards 
Customer orientation / Passion for customer 
Delegation  
Team orientation

Key Responsibilities

Merchandise Management

Ensure effective merchandising, stock availability, and product presentation

Execute promotions and maintain merchandising standards

Sales & Promotions

Drive sales performance and achieve departmental targets

Coordinate and execute promotional activities

Finance & Administration

Monitor and control departmental expenses

Ensure accurate and timely completion of administrative processes

Operations & Maintenance

Ensure smooth day-to-day operations of the department

Maintain equipment and store standards

Shrinkage & Security

Monitor and control stock losses and shrinkage

Ensure adherence to security procedures

Customer Service Management

Deliver and maintain excellent customer service standards

Resolve customer queries and complaints effectively

People Management & Development

Lead, coach, and develop team members

Manage performance and support staff development

Closing date - 09 July 2026

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Discover who we are

Pick n Pay is hiring for this full-time position in KwaZulu-Natal.

See all 57 jobs at Pick n Pay →

Full-time positions like this one are ideal for building real-world experience. Even if you don't meet every requirement, applying shows initiative — and many employers value attitude over experience for entry-level roles.

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