SALES REPRESENTATIVE- KZN

Woodlands Dairy is looking for an experienced, motivated, and results-oriented Sales Representative to join our dynamic sales team based in Durban. This role is ideal for an individual who thrives in a fast-paced environment, enjoys building strong customer relations. 

Key Performance Areas:

• Execute monthly call cycles on new and existing customers. 

• Build and maintain strong customer relationships to drive sales growth and achieve targets. 

• Influence customer orders and ensure accurate order placement within pricing guidelines. 

• Conduct regular store visits to manage stock rotation, shelf standards, stock availability, product listings, pricing, and margins. 

• Promote the full Woodlands Dairy product range and maximize product visibility. 

• Manage stock returns, minimize credit notes, and resolve credit claims with relevant stakeholders. 

• Communicate stock shortages and order-related issues promptly. 

• Execute promotions, merchandising, displays, and ensure correct placement of promotional materials. 

• Conduct price surveys, monitor competitor activity, and provide market insights. 

• Identify and develop new business opportunities through prospecting and cold calling. 

• Support stock forecasting and replenishment planning. 

• Maintain effective partnerships with sales agents through joint trade visits, performance reviews, and regular communication. 

• Deliver excellent customer service by resolving queries and conducting customer business reviews. 

• Maintain accurate sales records, reports, and administrative requirements. 

• Monitor stock-on-hand reports, escalate concerns, and attend company meetings. 

• Provide regular feedback on customer needs, market opportunities, and sales performance. 
• Stay informed on products and promotions and submit monthly trade and marketing reports highlighting display achievements.

Minimum Requirements: 

• Grade 12 (Matric); relevant post-matric qualification will be advantageous. 

• Minimum 3 years' sales experience, preferably in the FMCG industry. 

• Valid driver's licence and computer literacy. 

• Strong communication, relationship-building, negotiation, and customer service skills. 

• Excellent planning, organisation, and time management abilities. 

• Results-driven with strong attention to detail and the ability to manage multiple priorities. 

• Able to work independently, collaboratively, and effectively under pressure. 

Woodlands Dairy is hiring for this full-time position in KwaZulu-Natal.

Full-time positions like this one are ideal for building real-world experience. Even if you don't meet every requirement, applying shows initiative — and many employers value attitude over experience for entry-level roles.

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