Assistant Store Manager (40hr) - JD Sports - Canal Walk (Western Cape)

The Assistant Store Manager is responsible for driving turnover, controlling expenses, and managing stock losses to meet company standards. They handle people management, including recruitment and staff development, and execute in-store merchandising strategies. Additionally, they ensure customer satisfaction by fulfilling customer demands.

Responsibilities

• Assisting the Store manager with Stock take & store administration
• Monitor and analyse stock movement within the store
• Implement risk management procedures, which mitigate stock losses and Shrinkage.
• Ensure compliance of all administration, systems and reporting procedures
• Extracting store report to analyse store turnover and stock performance
• Understand and present information to Store manager
• Organise and maintain in store filing systems
• Monitor and controller cash or transactional activities to ensure process is followed
• Uphold in store safety and security procedures.
• Process Customer transactions via active retail system (POS)
• Identifying Customer needs through professional engagement and communication.
• Establish Customer loyalty, by promoting cash reward programs.
• Take initiative to improve Customer experience and satisfaction.
• Adhere to visual Merchandising principles and follow housekeeping procedures
• Continuously take on opportunities to develop your own selling skills and product knowledge.
• Work within a team to meet sales target and implement store objectives.

Requirements

• A Grade 12 qualification

Experience:

• A minimum of 3 years retail or admin experience
• Remain in sync with the latest fashion trends
• A passion for excellent Customer services and sales environment

Skills:

• Good administration ability
• Be computer literate
• Customer Service Delivery
• Planning & Organising
• Policy & Procedures
• Customer Value Management
• Holding self and others accountable to meet commitments
• Good verbal/ written communication skills and good organisational skills
• Strong organizational and planning skills
• The ability to multi-task in a fast-paced environment
• The ability to work independently
• The ability to take initiative
• A high level of attention to detail

Behaviours for success:

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Effectively building formal and informal relationship networks inside and outside the organization.
• Building strong customer relationships and delivering customer-centric solutions.
• Making good and timely decisions that keep the organization moving forward.
• Anticipating and adopting innovations in business-building digital and technology applications.
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Making good and timely decisions that keep the organization moving forward.
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Developing people to meet both their career goals and the organization's goals.
• Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
• Providing direction, delegating, and removing obstacles to get work done.
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives.

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act. 

TFG is hiring for this full-time position in Western Cape.

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Full-time positions like this one are ideal for building real-world experience. Even if you don't meet every requirement, applying shows initiative — and many employers value attitude over experience for entry-level roles.

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