CCTV Control Officer

Reporting to: Operations Managers and Shift Managers  

The above position is vacant at Head office reporting to the Assistant Control room Managers

The overall purpose of this position is basic control room duties including Managing of staff.

Minimum Requirements:

• Grade 12
• Grade A PSIRA (SOB) registered and accredited, with traceable references
• Own reliable transport.
• Fire Fighting trained.
• First Aid trained.
• Computer Literacy in MS Office, CCTV, etc
• Strong organizational skills, as well as good interpersonal communication and liaison skills are essential.
• Must be able to work under pressure and for extended hours as and when required (Strong ability to work shifts).
• Work independently and within a team.
• A minimum of two years’ experience in the security industry Control room
• Fluent in English
• No criminal record
• Must be reliable and trustworthy

 Key Performance Areas: (not totally inclusive):

• Managing of the control room personnel in all aspects of the control room
• Updating the incident register on a daily basis as well
• Able to exercise and maintain discipline.

 Other personality attributes:

• Ability to meet strict deadlines.
• Numerical accuracy.
• High methodical working methods are required.
• Attention to details.
• Ability to liaise professionally with personnel at all levels.
• Ability to work without supervision and under pressure.

 Core Competencies:

• Self-development
• Communication skills
• Customer focus
• Team work

We reserve the right not to make an appointment to any advertised position.

 Whilst preference is given to existing employees at all times and the choice made purely on merit, Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported in the FSG team.

Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

E and OE

Fidelity Services Group is hiring for this full-time position in KwaZulu-Natal.

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Full-time positions like this one are ideal for building real-world experience. Even if you don't meet every requirement, applying shows initiative — and many employers value attitude over experience for entry-level roles.

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