Role Overview

Job Description:

Establish and maintain strong business relationships with fleet customers in order to promote fleet sales,
in line with predefined work objectives and agreed standard operating procedures.

Key Duties and Responsibilities:

1_PROCESS

Adhere to current legal compliance, e.g. FICA regulation, POPI Act and Consumer Protection Act (CPA) and others.
Analyse the market potential and determine the value of existing and prospective customers.
Assist allocated dealerships with fleet prospecting, which includes presentations, pricing and aftersales to fleet customers during visits and registering fleet owners on the Fleet portal.
Conduct research and gather data to provide input to operational reporting and decision-making processes.
Conduct research to identify new opportunities/technologies which could result in better operational processes.
Define standard operating procedures (SOPs).
Ensure that customers are knowledgeable of products and services in order to ensure retention of existing customers; improving sales revenue and increasing customer base.
Establish, develop and maintain strong business relationships with current and prospective fleet customers to generate new business.
Manage all customers through timeous follow-ups.
Process all leads of prospective customers and follow-up on possible sales, following CRM processes and procedures.
Provide specialist advice to enable planning for value-added process improvements, initiatives and services.
Provide specialist advice to identify and develop solutions to improve quality of processes and services.

2_FINANCE

Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial wastage related to materials or equipment.
Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial wastage.
Ensure that the assets, resources and equipment are managed in a manner that enhances cost effective utilisation.

3_CLIENT

Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business.
Build sustainable relationships with customers that contribute to a culture of customer service excellence.
Introduce brands in terms of products, service and offerings for internal and external customers.

4_PEOPLE

Own and live up to company values.
Participate and provide expertise to a culture of work centric thinking, productivity, service delivery and quality management.
Participate in forums/discussions that positively contribute to knowledge improvement.
Provide advice and support with the management of change and offer operational support where required.

Minimum Experience

3 - 5 years' experience in a similar environment

Minimum Qualification

Matric
Related job training and experience

Preferred Experience

0-1 Year experience in a similar environment

About Motus

Motus is hiring for this full-time position in Cape Town.

See all 68 jobs at Motus →

Why This Is Good for Starters

Full-time positions like this one are ideal for building real-world experience. Even if you don't meet every requirement, applying shows initiative — and many employers value attitude over experience for entry-level roles.